Return products

You have the right to return the products you bought within 14 working days  and exchange with anything you wish.
Returns are accepted only if:

1. The product has not been worn – used beyond the test.

2. The manufacturer’s tabs (if any) and product labels have not been removed or damaged.

3. All product accessories are included, such as the  box, any  manuals  that accompany it, and the  purchase receipt  (shipped back with the product).

5.  Underwear, Swimwear, Socks and Toiletries are accepted provided the protective gear has not been used or removed.

6.  Shoes should be tested on a clean floor or carpet, as the sole must not be soiled to be returned.

7.  The shoe box should also be adequately protected on return so that it is not damaged.

8. You send the products through the cooperating courier, at the recipient’s expense. In case of shipment with a different courier company, the costs are borne by the sender.

9. When shipping your new products after the change you will have a  charge of 5,00€ , regardless of the difference that will result from the changes.

10. Please make sure the shipping packaging is secure to avoid any damage during transport. Return with damaged original packaging due to negligence of the customer / sender or adhesive tape on the box or notes with pen / marker,  will not be accepted!

11. No refunds are made.

RETURN PROCESS

1. Return by courier

Contact us by phone  2521036386 or email info@athenianstore.com to inform us about the return or change request.  We inform you that we are not responsible in case of loss or damage of the product during the transfer of the return / shipment.  Our online store has a mechanism for cancellation of an order (in whole or in part) that has already been registered.

Shipping Address

AthenianStore
El. Venizelou 38
Drama 66131
Greece

2.  You can also make your change in our physical store immediately with the receipt of the transaction.